At the present, paying utility bills electricity bill, water supply bill, and telephone bill are more convenient as there are various channels for paying the bills such as direct payment using the online system of each agency or using internet banking system.
1. Payment of electricity bills: the Metropolitan Electricity Authority (MEA) (Bangkok, Nonthaburi and Samut Prakan)
2. Payment of Electricity Bills: Provincial Electricity Authority (PEA)
3. Payment of water supply bills: Metropolitan Waterworks Authority (MWA)
4. Payment of water supply bills: Provincial Waterworks Authority
5. Telephone payment and Internet : TOT Public Company Limited
1. Payment of electricity bills: the Metropolitan Electricity Authority (MEA) (Bangkok, Nonthaburi and Samut Prakan)
The payment channels of the Metropolitan Electricity Authority (MEA) are as follows.
Summary table of payment channels and service providers of electricity payment of the MEA.
1. Make payment at the MEA District Office or MEA District Branch Office
The payment could be paid by cash or cashier cheque. The payer could bring the bill to MEA District Office or MEA District Branch Office during 07.30 a.m. to 15.00 p.m. from Monday to Friday except public holidays and compensatory holidays.
Please note:
In the case of paying by cheque, the payer could pay only by clearing cheque. At the upper left corner of the cheque, customer must cross a line and write at “A/C Payee only”. Moreover, at the back of the cheque, please provide the telephone number and account number.
Check for the offices branch and locations
2. Make a payment via the agency
Customers could pay the electricity bill via agency with the condition of payment as follows:
1. Receive the payment only by cash (amount of payment per 1 bill must not exceed the payment limit of the agency).
2. Fee 10 Baht per 1 bill
3. Issuing receipt / invoice
In case of making a payment via bank, the bank will issue the invoice and MEA will send receipt via mail.
In case of the payment via agency, the agency will issue the receipt. Customer can request a full payment note.
4. Accept only a bill that is paid on time and does not have overdue amount.
3. Payment via direct debit
There is no charge to customers for direct debit payment service. Customer also can check the amount of electricity usage via electricity bill.
Required documents
1. Electricity bill or receipt, electricity bill of latest month
2. Bank account
Service procedures
1. Fill in the form and attach the documents, invoices or receipts electricity bill of latest month and a copy of the first page of the bank account. (Download the form here)
2. Submit the request at the banks that the requester having savings account and current or at MEA District Office or MEA District Branch Office.
3. Period of operation is about 1 bill cycle.
4. Make a payment via credit card clearing system
There is no charge to customers for credit card clearing payment. Customer also can check the amount of electricity usage via electricity bill.
Service procedures
1. Fill in the request form at a bank or credit card company by attaching a copy of the latest electricity bill or receipt.
2. Period of operation is about 1 bill cycle.
5. Make a Payment via ATM
Terms and conditions
1. Accept only a bill that is paid on time and does not have overdue amount.
2. Fee 10 Baht per 1 bill.
Payment procedures
Customer can use the service via ATM. The procedures of payment are as follows:
1. Insert the card.
2 Press personal code.
3. Choose to pay utility bills. Press “Pay electricity bills the MEA”.
4. Scanning barcode, press the contract number and number of electricity bill. Provide the amount of money.
5. Press “confirm payment”.
6. Receive a receipt and keep it as the evidence.
7. MEA will send you receipt and tax invoice.
ATM of the banks that provide for this service are as follows:
6. Make a payment via Internet - Mobile Banking
Internet Banking or Mobile Banking can be preceded online for customers who have saving or current account.
Payment procedures and conditions:
1. Electricity bills can be paid online without arrears.
2. 10 Baht fee will be added to each bill paid online.
3. This service is reserved for customers who have the bank’s saving or current account.
4. You can request for a username and password directly from the bank.
5. Proceed the payment accordingly as suggested by the bank.
6. Once you have completed the procedures, you are recommended to keep the receipt sent to you as a confirmation
7. Metropolitan Electricity Authority will send a receipt and invoice to you respectively.
7. Make a payment via IVR
Payment conditions:
1. Accept only a bill that is paid on time and does not have overdue amount.
2. Fee 10 Baht per 1 bill.
3. This service is reserved for customers who have the bank’s saving or current account.
4. Contact the bank for User ID.
Payment process
1. Dial bank’s telephone numbers.
2. Insert your passwords
3. You can select to pay utility bills or electricity bills.
4. Insert 9-digit account numbers.
5. Fill in 11 digits of an electricity bill.
6. Please place an accurate amount of an electricity bill.
7. If you have completed the procedures via FAX, your request will be recorded and your invoice will be printed. 8. Receipt and tax invoice will be sent by MEA.
Names of banks that provide the service and telephone numbers
Krungsri Bank Tel. 1572 | Bangkok Bank Tel. 1333 or 0-2645-5555 | Kasikorn Bank Tel. 0-2888-8888 | Krungthai Bank Tel. 1551 | CIMB Thai Bank Tel. 0-2626-7777
8. Make a payment via Mobile Phone Payment conditions:
1. Accept only a bill that is paid on time and does not have overdue amount.
2. The amount of payment should not exceed the payment limit from the banks or agencies.
3. Fee 10 Baht per 1 bill.
4. Have to be a customer of the banks or service agencies and having savings or current accountagent’s accounts
5. Contact banks or agencies for the services.
6. Follow the process from the banks or agencies
7. Short Message will be sent to mobile phone as the evidence after finish proceeding.
8. Receipt and tax invoice will be sent by MEA.
Name of service providers
Kasikorn bank under the service name of ATM SIM
Siam Commercial Bank under the service name SCB Easy M-Pay
Thailand Military Bank under the service name Beep & Bill
Advance Info Service Company under the service name mPAY
True money Company , TrueMoney Wallet Mobile Application
9. MEA e-service
Metropolitan Electricity Authority provides MEA e-Service electronics service that can be entered by internet browser in user computer or mobile application
For First time user, register
hereFor more information, Metropolitan Electricity Authority Tel. 1130
2. Payment of Electricity Bills: Provincial Electricity Authority (PEA)
The channels of payment are as follow:
1. Make a payment at PEA and branch offices
Could pay the electricity bills at PEA, PEA shops at department stores, Mobile Offices by bringing the bills to the service points during 08.30 a.m. - 16.00 p.m. from Monday to Friday except public holidays and compensatory holidays.
3. Through the service points with the marks (Service fee rated by company)
• Counter service Company Limited
• Thailand post Company Limited
• TOT Company Limited at Service office of TOT
• Advance Mpay Company Limited
• True Money Company Limited
• Tesco Lotus
• Central Department Store (Cenpay)
• Big C Supercenter
• Krungthai Bank
• Kasikorn Bank
• PaysBuy (Jaew)
4. Deducting from bank account (Service fee is as bank rate)
5. Deducting from credit card (Service fee is as bank rate)
• Krungsir Ayudhya Company Limited
• General Card Services Company Limited
• Krungthai Card Company Limited
• Kasikorn Bank Public Company Limited
• CITIBANK N.A. COMPANY LIMITED
• UOB Bank Public Company Limited
6. Through Internet Banking (Service fee is as bank rate)
• Krungsir Ayudhya Public Company Limited
• Krungthai Bank Public Company Limited
• Siam Commercial Bank Public Company Limited
• Bangkok bank Public Company Limited
• TMB BANK PUBLIC COMPANY LIMITED
7. Through cell phone (Service fee rated by company)
8. PEA e-Pay
Provincial Electricity Authority provides electronic services or PEA e-pay that could be use by internet browser on user’s computer.
For first time users register
here
3. Payment of water supply bills: Metropolitan Waterworks Authority (MWA)
Metropolitan Waterworks Authority provides many channels to pay water supply bill as follow:
1. Self payment at service office
Can pay water supply bill at
Head quarter of Metropolitan Waterworks Authority at 8.30 – 15.30
location map2. Make a payment via the agency
Accept only water supply bill that does not reach the due date of payment and does not have overdue payment from last month.
3. Deducting from Direct Debit
You could submit the withdrawal form to the bank where you have saving account or branch offices Metropolitan Waterworks Authority. Branch offices will transfer your document to the bank which will check and approve direct debit. After approval, Metropolitan Waterworks Authority will inform when it will debit account. Metropolitan Waterworks Authority will send water bill and invoice in advance to you every month.
4. Deducting from Credit card
You could submit the withdrawal form to the bank where you have a credit card. The bank will transfer your document to the bank which will check and approve. After approval, Metropolitan Waterworks Authority will inform when it will debit account. Metropolitan Waterworks Authority will send water bill and invoice in advance to you every month.
5. Make a payment via phone banking
You could pay through phone banking service providing by banks or agencies.
6. Make a payment via MWA e-service
Entrepreneurs could pay water bill by MWA e-service system, the payment will be paid through participated banks binding with a user account on the system.
For more information, please contact Metropolitan Waterworks Authority, Call center 1125
4. Payment of water supply bills: Provincial Waterworks Authority
PWA provides many payment channels as follows:
1. Make a payment via PWA offices
Could pay a bill at branch offices of PWA during 8.30-15.30 in working days
2. Make a payment via payment agency
This payment providing only the bill with barcode. The Payment agencies are including 7-Eleven, Tesco Lotus, "PAY AT POST" at post office, "JUST PAY" at TOT office, True Money, True Express, M PAY, BIG C ,DTAC, FAMILY MART and bank counter.
3. Make a payment via Direct Debit
Could make a request at the bank that the requester having bank account.
4. Make a payment via ATM
Could make a payment using ATM of Siam commercial bank and Kasikorn bank
For more information, please contact Provincial Waterworks Authority, Call center 1662
5. Telephone payment and Internet: TOT Public Company Limited
TOT provide 10 channels on telephone and internet bill payment. The payment channels are as follows:
• Self payment at PWA office
• Registered mail
• TOT e-service
• Direct debit
• Credit card clearing system
• Bank counter
• ATM
• Telebanking
• Agency
• Mobile phone
• Internet Banking
For using the service, please contact the nearest channel
For more information, please contact TOT Public Company Limited, Call center 1100
Last Updated 24 May 2016
